Abbott Northwestern - WestHealth at 2805 Campus Drive in Plymouth, Minnesota

Customer Reviews about Abbott Northwestern - WestHealth

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  I have visited the Urgent Care facility - at odd hours - around 11 pm or so when I had felt like something was really wrong (don't have a primary care doctor although I'd like too) .. I met with a doctor (name not listed) and I was diagnosed with a certain GI problem (dysphagia - or GI reflux with inflammation of the esophagi. I couldn't swallow some foods and when I did they became stuck in my esophagus. I cleared them out by vomiting them up (before I went to the clinic). The doc apparently didn't notice that I had bursted blood vessels in my eyes (close to the tear ducts) and I had bruising around them. Not only that I had high blood pressure which they didn't mention ... even though I know I have high blood pressure occasionally they said nothing. They told me hey here's a prescription for an antacid (Pepcid) which you can easily buy over the counter and not go through the hassle of having it filled as a prescription (cause some Pharmacies are not open around midnight). I don't know who the staff was that night - but when I exited the receptionist was weighing herself on the scale and talking to some other guy.. I mean I get it is like the middle of the night but have some professional respect....? I guess I felt like I was treated as some girl coming in at weird hours with 'something' and brushed off. Sorry. I got a call back today from the doc and while I couldn't receive it I responded with a voice mail I hope the doc gets. FINALLY - I understand medical staff are thin and pressured with overnight shifts and whatnot. But that shouldn't mean that when a patient comes in with any trouble you shouldn't brush it off. PPS - I was also told I would be referred to a GI doc or even a primary care doc. Even so - what is the point going to a primary care doc, explaining said symptoms and being billed for it then referred to a GI doc. Yea.
  May 31, 2017

  by Arline Young

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